Webex Outlook Plugin For Mac

• Webex Outlook Plugin For Mac Windows 10
• Webex Outlook Plugin Download
• Webex Teams Outlook Plugin For Mac

Error: 'Unsupported Version of Webex Plugin Detected' in Outlook or Productivity Tools (PT)

May 14, 2019 Unsupported version of Webex plugin is detected. The following known issues are caused by the Webex plugin: When you try to switch to calendar or people view, the view doesn't change except for the left sidebar. Dec 09, 2019 Webex Productivity Tools has two separate packages for WBS39.10 and later versions. Productivity Tools supports integrations with other applications, such as Microsoft Office (Word, Excel, and PowerPoint), Microsoft Skype for Business, Microsoft Lync, Internet Explorer, and IBM Lotus Notes. To make joining and creating Webex meetings easier, you can install Webex Productivity Tools on your Mac. Dec 09, 2019 The Webex integration to Microsoft Outlook adds a button and a drop-down list to the Home ribbon in Outlook. Most of the options are self-explanatory, but there are a few under Schedule Meeting More, that might need a bit of an explanation.

Issue: Error message 'Unsupported Version of WebEx Plugin Detected'. This affects Microsoft Outlook version: 16.21 or higher and Productivity Tools (PT): 33.6.x and lower.
Root cause: Microsoft disabled PT version 33.6.x and earlier on Outlook version 16.21 and later.
Solution: Upgrade to the Desktop App version 33.7 or above to avoid this issue if you are using Outlook version 16.21 or above.
If the issue persists, contact support: WBX162 - How Do I Contact Webex Customer Services or Technical Support?

Using WebEx With Office 365

Introduction

Once the WebEx Extension has been installed into the web browser, events can be created or scheduled in 3 ways:

●Mail

●People

●Calendar

The Mail and People sections create an instant meeting. Calendar requires the meeting organizer to create the meeting at the appropriate time.

Login with Office 365 Credentials

To extend the WebEx functions into Office 365, the user must login to iLink for WebEx using Office 365 credentials. Logging in using Google credentials will launch iLink for WebEx, but the Office 365 component will not be active.

1.To determine the credentials a user is logged in with, right-click the iLink for WebEx icon .
Select Options from the dropdown menu.

2.a) If the user is logged in Using Office 365 authentication, no further changes are required. Go to step 3.

b) If the user is logged in using any other authentication method, click Logout, and proceed with step 2c.

c) If the user is not logged in, open the popup menu and choose Office 365 services.

Enter your Office 365 credentials at the prompt to login to iLink for WebEx.

3.Launch Office 365 and login normally.

Mail

The iLink for WebEx Instant Meeting screen can be accessed from the Mail panel of Office 365.

1.Open Office 365 and select Mail from the main menu.

2.Click on an email message, then click the contact's name or picture in the right-hand pane. This opens the person's contact card.

3.Click the WebEx icon to start an instant meeting with this contact.

4.From the Instant Meeting window, specify the options for the meeting.

Attendee(s): The email address of the selected contacts will be filled in for you. This is the address that the meeting invitation will be sent to.

Apply template: Templates can be created to automatically fill-in of these fields. If you have a recurring meeting with a common format, create and apply a template to the meeting to use the same settings each time. See Meeting Templateson this page.

Topic: Enter the topic of the meeting.

Meeting type: Leave at Default unless you have the corresponding Cisco platform installed at your site. Different meeting types can provide different connection options and features. Contact your administrator for more information on what meeting types are available and how to use them.

Duration: Enter the expected length (in hours and minutes) of the meeting.

Audio conference: If an audio component is required for this meeting, select the desired connection method from the dropdown list.

WebEx Audio - This option is only available if you account includes audio as an option. Enable the checkbox if your account has a Toll-Free number associated with it. From the popup list, select the desired tone or name to be played, if any, when a contact joins or leaves a meeting. The number to dial will be included in the invitation. The contact must connect to this service through conventional means (i.e. desktop telephone, cellphone).

Other teleconference - If you have a teleconferencing service setup, enter instructions for users to connect to the service. Include the telephone number and any access codes or PIN numbers here. Once the meeting has started, clicking the Audio Conference icon will display these instructions. The contact must connect to this service through conventional means (i.e. desktop telephone, cellphone).

VoIP - Select VoIP to enable embedded voice conferencing in the meeting. All participants will have the option to use voice audio during the meeting through their Internet connection (using the microphone and speakers on their computer / device). Click Voice Conference in the main Meeting window to start this

feature.

TSP/MeetingPlace: If these audio providers are configured on your system, they will be included in the list of available conferencing options when creating a meeting.

Global call-in: iLink for WebEx supports the Global Call-innumbers feature of WebEx. Once configured through WebEx, those numbers will appear on the Audio Conference menu.

Password: Click Generate to create a random 4 digit combination to access the meeting. This is optional and is only required if the meeting is to be private.

Select to close the instant meeting window. Open the contact cards for additional people and click on the WebEx icon to add them to the meeting.

Click to start the meeting once all contacts have been added. Additional contacts can be added after the meeting has started.

5.WebEx will launch in the browser window, creating a new meeting with you as the host.
The WebEx Meeting Center window provides full control over the meeting.

6.An invitation will be automatically sent to all selected contacts.
Once a contact has received the invitation, they must click on the link in the email to join the meeting.
Any additional information, such as telephone numbers to dial for audio content, or passwords for accessing the event, will also be included with the invitation, but clicking on the link will automatically connect the user to the meeting with the necessary credentials.

The contact has joined the meeting.

People

Use the People page to setup an instant meeting.

1.Open Office 365 and select People from the main menu.

2.Select a contact from the list on the left-hand side of the window.

3.In the contact details pane, click the WebEx icon to start an instant meeting.

4.From the Instant Meeting window, specify the options for the meeting.

Attendee(s): The email address of the selected contact will be filled in for you. This is the address that the meeting invitation will be sent to.

Apply template: Templates can be created to automatically fill-in of these fields. If you have a recurring meeting with a common format, create and apply a template to the meeting to use the same settings each time. See Meeting Templateson this page.

Topic: Enter the topic of the meeting.

Meeting type: Leave at Default unless you have the corresponding Cisco platform installed at your site. Different meeting types can provide different connection options and features. Contact your administrator for more information on what meeting types are available and how to use them.

Duration: Enter the expected length (in hours and minutes) for the meeting.

Audio conference: If an audio component is required for this meeting, select the desired connection method from the dropdown list.

WebEx Audio - This option is only available if you account includes audio as an option. Enable the checkbox if your account has a Toll-Free number associated with it. From the popup list, select the desired tone or name to be played, if any, when a contact joins or leaves a meeting. The number to dial will be included in the invitation. The contact must connect to this service through conventional means (i.e. desktop telephone, cellphone).

Other teleconference - If you have a teleconferencing service setup, enter instructions for users to connect to the service. Include the telephone number and any access codes or PIN numbers here. Once the meeting has started, clicking the Audio Conference icon will display these instructions. The contact must connect to this service through conventional means (i.e. desktop telephone, cellphone).

VoIP - Select VoIP to enable embedded voice conferencing in the meeting. All participants will have the option to use audio to the meeting through their Internet connection (using microphone and speakers on the computer or device). Click Voice Conference in the main Meeting window to start this feature.

TSP/MeetingPlace: If these audio providers are configured on your system, they will be included in the list of available conferencing options when creating a meeting.

Global call-in: iLink for WebEx supports the Global Call-innumbers feature of WebEx. Once configured through WebEx, those numbers will appear on the Audio Conference menu.

Password: Click Generate to create a random 4 digit combination to access the meeting. This is optional and is only required if the meeting is to be private.

Select to close the instant meeting window. Open the contact cards for additional people and click on the WebEx icon to add them to the meeting.

Click to start the meeting once all contacts have been added. Additional contacts can be added after the meeting has started.

5.WebEx will launch in the browser window, creating a new meeting with you as the host.
The WebEx Meeting Center window open, providing full control over the meeting.

6.An invitation will be automatically sent to the contact.
Once a contact has received the invitation, they must click on the link in the email to join the meeting.
Any additional information, such as telephone numbers to dial for audio content, or passwords numbers for accessing the event, will also be included with the invitation, but clicking on the link will automatically connect the user to the meeting with the necessary credentials.

The contact has joined the meeting.

Calendar

Meetings where any number of contacts can attend can be scheduled through the Office 365 Calendar. These meetings can occur at a future date and time, with recipients receiving reminder notices shortly beforehand.

1.Open Office 365 and select Calendar from the main menu.

2.Locate the time for the meeting to start, then right-click on that space in the calendar. Select New.

3.Give the meeting a name, and configure all other scheduling and descriptive options accordingly. Under Attendees, add the email addresses for all contacts who should attend the meeting.

4.Click Create WebEx Meeting to open the WebEx Booking window.

Webex Outlook Plugin For Mac Windows 10

Apply template: Templates can be created to automatically fill-in of these fields. If you have a recurring meeting with a common format, create and apply a template to the meeting to use the same settings each time. See Meeting Templates on this page.

Alternate hosts: Enter the email address(es) of any invitees, beside yourself, that will be able to start the meeting at the chosen time. Separate each address with a semicolon. Alternate hosts must already be present in the WebEx database. Only one person can be the host of a meeting at one time.

Webex Outlook Plugin Download

Meeting type: Leave at Default unless you have the corresponding Cisco platform installed at your site. Different meeting types can provide different connection options and features. Contact your administrator for more information on what meeting types are available and how to use them.

Audio conference: If an audio component is required for this meeting, select the desired connection method from the dropdown list.

WebEx Audio - This option is only available if you account includes audio as an option. Enable the checkbox if your account has a Toll-Free number associated with it. From the popup list, select the desired tone or name to be played, if any, when a contact joins or leaves a meeting. The number to dial will be included in the invitation. The contact must connect to this service through conventional means (i.e. desktop telephone, cellphone).

Other teleconference - If you have a teleconferencing service setup, enter instructions for users to connect to the service. Include the telephone number and any access codes or PIN numbers here. Once the meeting has started, clicking the Audio Conference icon will display these instructions. The contact must connect to this service through conventional means (i.e. desktop telephone, cellphone).

VoIP - Select VoIP to enable embedded voice conferencing in the meeting. All participants will have the option to voice audio to the meeting through their Internet connection (using microphone and speakers on the computer or device). Click Voice Conference in the main Meeting window to start this feature.

TSP/MeetingPlace: If these audio providers are configured on your system, they will be included in the list of available conferencing options when creating a meeting.

Global call-in: iLink for WebEx supports the Global Call-innumbers feature of WebEx. Once configured through WebEx, those numbers will appear on the Audio Conference menu.

Password: Click Generate to create a random 4 digit combination to access the meeting. This is optional and is only required if the meeting is to be private.

Click when finished to add the event to the Office 365 calendar.

Whenever a meeting is configured to include a WebEx component, the button will appear beside WebEx option in the scheduling window. Clicking this button will immediately launch the WebEx meeting center in a browser, and open the assigned meeting room. Invitees can click the link in their emails to join the event.

5.When all of the meeting parameters have been configured, click Send. You may be prompted to confirm sending the invitation to contacts who are outside of your company. Click Yes to proceed.
Confirm the sending of the invitations to all contacts when asked.
An invitation email will be sent to all selected attendees. The email contains a link to join the meeting room through a web browser, any voice connection information (e.g. teleconference numbers, access codes), and the password if selected.

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